FREE SHIPPING within Malaysia.
Cart 0

Moku Reward Points Program


Moku Reward Points Program allows you to earn Moku Reward Points for shopping with us. You simply need to create an account with us and you will then be able to earn and accrue Moku Reward Points, which are redeemable when you wish to purchase something from us. The following terms and conditions contain important information regarding the Moku Reward Points Program. Please read the following terms and conditions carefully as they are a binding agreement between us. 


How do you earn Moku Reward Points?

Moku Reward Points are easy to earn! First, you need to create and maintain an account with us. Thereafter, every time you make an online purchase from us, you earn RM1 for every RM100 spent (excluding tax or postage).


How do you redeem your Moku Reward Points?

You can redeem your Moku Reward Points at checkout. Moku Reward Points can be used in conjunction with other payment methods such as credit cards, gift cards and more. 


How many Moku Reward Points do you have?

You can always log into your account and check your Moku Reward Points balance.


Is there an expiry date for your Moku Reward Points?

We are happy to say that there is no expiry date for your Moku Reward Points.


Can you redeem your Moku Reward Points for cash?

We are sorry that Moku Reward Points are not redeemable for cash. Your Moku Reward Points may only be used towards purchases of our products.


Can you redeem your Moku Reward Points when you shop at our showroom?

Yes, you can! Your Moku Reward Points will then be deducted accordingly and you will be notified of the deduction!

 

What happens to your Moku Reward Points if you get a full refund of an item purchased from us?

If Moku Reward Points are earned after purchasing an item, but the item is later returned to us and a full refund is given to you thereafter, the Moku Reward Points earned for the particular item will be deducted accordingly. Also, for any cancelled orders, the initial Moku Reward Points earned will be deducted accordingly.


Are your Moku Reward Points transferable? 

No, you may not assign or transfer any Moku Reward Points. 


Is there anything that you need to be informed?

Yes, it is important for you to also read the following terms and conditions carefully.


(a) Termination

We may, in our sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Moku Reward Points Program and/or any of these terms and condition at any time without prior notice. We may, in our sole and absolute discretion, terminate or suspend your participation in the Moku Reward Points Program for breach of any of these terms and conditions, or for taking any actions that are inconsistent with the intent of these terms and conditions. We reserves the right at our sole discretion to prohibit you from participating in any aspect of the Moku Reward Points Program if we deem or suspect that you have engaged in or have attempted to engage in any of the following: (a) acting in violation of these terms and conditions; or (b) damaging, tampering with or corrupting the operation of the Moku Reward Points Program or our website; or (c) acting with intent to annoy, harass or abuse any other person; or (d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or (e) activity deemed in our sole discretion to be generally inconsistent with the intended operation of the Moku Reward Points Program. Any decision we make relating to termination or suspension of your participation in the Moku Reward Points Program shall be final and binding in all respects. We shall be the sole determiner in cases of suspected abuse, fraud, or breach of these terms and conditions or intent of these terms and conditions.


(b) Release

Except for willful misconduct or gross negligence on the part of Moku Concept Store, by participating in the Moku Reward Points Program, you release Moku Concept Store, its affiliates, associated companies, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents (collectively, “Released Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Moku Reward Points Program and/or the use of any Moku Reward Points.


(c) Indemnification

You agree to indemnify, defend and hold Moku Concept Store and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by you of any of these terms and conditions or any violation by you of applicable law.


(d) Governing Law

The laws of the Malaysia shall govern these terms and conditions.